Just to let everyone know, a RTW employee has emailed me and I've replied. They're trying to nail down the problem as we speak. I'll post the email, but I'll edit out sensitive information.
Thanks,
First off what’s your gamertag or
forum tag – so I know who I’m speaking to?
I’m [Name Withheld] – QA Manager at RTW,
and can I say that I’m really sorry that this has caused you a problem. We
are trying to work out how or why this has happened and therefore need as much
info as possible.
Specifically – I need to know what
you did in what order…so you got the TU forced upon you, downloaded the
free pack/paid pack, started co-op in which mode etc
I’ve got some guys here and we are
trying to reproduce it and can’t. The only two items that change the save
game states are Keys to the City & Resurrect Gangs.
In the former all saving is disabled –
in the latter it only changes the game world – not your profile so you
shouldn’t have lost anything except for the gang progress (you keep all
your achievements you just get to play them again…)
Any info you can provide would help us
narrow down any issue
[Name Withheld]